PRIVACY

Privacy Policy

At Daribo, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how information may be collected, used, and shared when you visit our website or place an order.

1. Information We Collect

When you use Daribo, we may collect information such as:

  • your name,
  • email address,
  • phone number,
  • billing address,
  • shipping address,
  • order information,
  • payment-related information,
  • IP address,
  • browser and device information,
  • and information about how you use our website.

Payment information is processed through secure payment providers and Shopify's checkout systems. Daribo does not need to directly store your complete payment card details.

2. How We Use Your Information

We may use your information to:

  • process and fulfill your orders,
  • arrange shipping and delivery,
  • provide order tracking,
  • communicate with you about your order,
  • provide customer support,
  • prevent fraud and protect our website,
  • improve our website, products, and services,
  • and comply with legal obligations.

3. Shopify

Our store is hosted on Shopify, which provides the ecommerce platform that allows us to sell our products and process orders.

Your information may therefore be processed through Shopify and its service providers as necessary to operate the store and checkout.

4. Service Providers

We may share necessary information with trusted third parties that help us operate our business, including:

  • payment processors,
  • shipping and fulfillment providers,
  • analytics providers,
  • customer support services,
  • and technology providers.

These providers receive only the information necessary to perform their services.

5. Cookies and Analytics

Daribo may use cookies and similar technologies to:

  • keep the website functioning,
  • remember preferences,
  • understand website traffic,
  • improve the customer experience,
  • and measure marketing performance.

You may be able to manage cookies through your browser settings.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information. However, no internet transmission or storage system can be guaranteed to be completely secure.

7. Your Rights

Depending on where you live, you may have rights regarding your personal information, such as the right to:

  • request access,
  • request correction,
  • request deletion,
  • or object to certain types of processing.

You can contact us if you wish to exercise any applicable privacy rights.

8. Data Retention

We retain personal information only for as long as reasonably necessary for order processing, customer service, legal compliance, accounting, fraud prevention, and other legitimate business purposes.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updated version will be posted on this page.

10. Contact Us

For privacy questions or requests, please contact Daribo through the Contact page on our website.

Contact Us